{"product_id":"accidental-damage-protection","title":"Accidental Damage Protection","description":"\u003cp\u003e\u003cspan style=\"text-decoration: underline;\"\u003e\u003cstrong\u003eProduct Description\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"\u003e\u003cmeta charset=\"utf-8\"\u003eProtect yourself against unexpected damage during your hire with our Accidental Damage Protection. While minor wear and tear can be reasonably expected, any damage made to our pieces during your rental is your responsibility to cover.\u003c\/p\u003e\n\u003cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"\u003eBut for a small fee, you can have peace of mind, protecting yourself with up to \u003cstrong\u003e$450 worth of coverage\u003c\/strong\u003e for any repairs or replacements required due to accidental damage made during your hire.\u003c\/p\u003e\n\u003cp class=\"text-text-100 mt-3 -mb-1 text-[1.125rem] font-bold\"\u003e\u003cspan style=\"text-decoration: underline;\"\u003e\u003cstrong\u003eCOST\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"\u003eOur Accidental Damage Protection is just \u003cstrong\u003e$19.95\u003c\/strong\u003e and provides you with up to \u003cstrong\u003e$450 worth of coverage\u003c\/strong\u003e for repairs or replacement to the hired item.\u003c\/p\u003e\n\u003cp class=\"text-text-100 mt-3 -mb-1 text-[1.125rem] font-bold\"\u003e\u003cspan style=\"text-decoration: underline;\"\u003e\u003cstrong\u003eINCLUSIONS \u0026amp; EXCLUSIONS\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003ch4 class=\"text-text-100 mt-2 -mb-1 text-base font-bold\"\u003e\u003cstrong\u003eWhat's Covered:\u003c\/strong\u003e\u003c\/h4\u003e\n\u003cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"\u003eOur Accidental Damage Protection covers you for damage which occurs \u003cstrong\u003eaccidentally\u003c\/strong\u003e, such as:\u003c\/p\u003e\n\u003cul class=\"[li_\u0026amp;]:mb-0 [li_\u0026amp;]:mt-1 [li_\u0026amp;]:gap-1 [\u0026amp;:not(:last-child)_ul]:pb-1 [\u0026amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3\"\u003e\n\u003cli class=\"font-claude-response-body whitespace-normal break-words pl-2\"\u003eA bad stain which can't be removed with professional cleaning\u003c\/li\u003e\n\u003cli class=\"font-claude-response-body whitespace-normal break-words pl-2\"\u003eAccidental tears or rips to \u003cstrong\u003eseams\u003c\/strong\u003e\n\u003c\/li\u003e\n\u003cli class=\"font-claude-response-body whitespace-normal break-words pl-2\"\u003eBeading, sequins or embellishments that become damaged or detached\u003c\/li\u003e\n\u003cli class=\"font-claude-response-body whitespace-normal break-words pl-2\"\u003eBroken zippers or hardware from normal use and removal\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch4 class=\"text-text-100 mt-2 -mb-1 text-base font-bold\"\u003e\u003cstrong\u003eWhat's \u003cspan style=\"text-decoration: underline;\"\u003eNOT\u003c\/span\u003e Covered:\u003c\/strong\u003e\u003c\/h4\u003e\n\u003cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"\u003eEven with damage protection, we expect you to treat our items with responsibility and care.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli class=\"MsoListParagraphCxSpFirst\"\u003eItems which are stolen or lost after they have been delivered to you or collected from our studio\u003c\/li\u003e\n\u003cli class=\"MsoListParagraphCxSpMiddle\"\u003eReturns which are lost in transit, when there is no evidence the item was posted (such as online tracking stating the item was posted or an Australia post lodgement receipt)\u003c\/li\u003e\n\u003cli class=\"MsoListParagraphCxSpMiddle\"\u003eDamage or irreparable staining caused by reckless or careless behaviour (eg. extensive stains or tears throughout the entire garment as opposed to a single spill or accident).\u003c\/li\u003e\n\u003cli class=\"MsoListParagraphCxSpMiddle\"\u003eStains caused by wearing wet fake tan or using fashion tape (we only allow Clutch Glue as it doesn't cause damage to our garments).\u003c\/li\u003e\n\u003cli class=\"MsoListParagraphCxSpMiddle\"\u003eDragging a dress through mud or dirt causing extensive irreparable staining, where it would be reasonably expected the item be picked up to avoid foreseeable damage.\u003c\/li\u003e\n\u003cli class=\"MsoListParagraphCxSpMiddle\"\u003eDamaged caused by wearing heavily embellished clutches or jewellery catching on the garment, as this damage is foreseeable and is never advised with hire pieces.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"text-text-100 mt-2 -mb-1 text-base font-bold\"\u003e\u003cspan style=\"text-decoration: underline;\"\u003e\u003cstrong\u003eIMPORTANT: TRAIN \u0026amp; LONG DRESS CARE\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"\u003e\u003cstrong\u003eExtreme soiling from dragging dresses is NOT covered.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"\u003eThis includes:\u003c\/p\u003e\n\u003cul class=\"[li_\u0026amp;]:mb-0 [li_\u0026amp;]:mt-1 [li_\u0026amp;]:gap-1 [\u0026amp;:not(:last-child)_ul]:pb-1 [\u0026amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3\"\u003e\n\u003cli class=\"font-claude-response-body whitespace-normal break-words pl-2\"\u003eDragging train dresses or long gowns along the ground, pavement, or outdoor surfaces causes holes and pulls to the fabric\u003c\/li\u003e\n\u003cli class=\"font-claude-response-body whitespace-normal break-words pl-2\"\u003eExtensive hem staining from walking through dirt, grass, or wet conditions without lifting the dress\u003c\/li\u003e\n\u003cli class=\"font-claude-response-body whitespace-normal break-words pl-2\"\u003eGround-level soiling that could have been prevented by proper dress handling\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"\u003e\u003cstrong\u003eRemember:\u003c\/strong\u003e Train dresses and floor-length gowns require extra care. Always lift the hem when walking, especially outdoors.\u003c\/p\u003e\n\u003cp class=\"text-text-100 mt-3 -mb-1 text-[1.125rem] font-bold\"\u003e\u003cspan style=\"text-decoration: underline;\"\u003e\u003cstrong\u003eCLAIMS\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"\u003eIn most cases, our team will handle minor damage without contacting you. Simply return your item as planned and we'll take care of everything.\u003c\/p\u003e\n\u003cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"\u003eHowever, if you're concerned about damage or have caused significant damage to a hire piece, please email us immediately with photos at: \u003cspan style=\"color: rgb(0, 0, 0);\"\u003e\u003cstrong\u003e\u003ca style=\"color: rgb(0, 0, 0);\" href=\"mailto:info@dressedbyes.com\" class=\"underline underline underline-offset-2 decoration-1 decoration-current\/40 hover:decoration-current focus:decoration-current\"\u003einfo@dressedbyes.com\u003c\/a\u003e\u003c\/strong\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"\u003ePlease don't attempt to clean or repair items yourself. Our team specialises in garment care and professional cleaning, and we can often find solutions that aren't possible with DIY attempts.\u003c\/p\u003e\n\u003cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"\u003eIf your item requires replacement and the cost exceeds $450, we'll contact you to arrange payment of the difference so we can quickly replace the item for future customers.\u003c\/p\u003e","brand":"DRESSED BY ES","offers":[{"title":"Default Title","offer_id":45519951069363,"sku":null,"price":19.95,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0602\/3862\/6995\/files\/Screenshot_2026-05-19_at_9.28.31_am.png?v=1779146967","url":"https:\/\/dressedbyes.com\/products\/accidental-damage-protection","provider":"DRESSED BY ES","version":"1.0","type":"link"}