Shipping policy
SHIPPING
Please place your order 3-4 business days prior to your selected start date or 7 business days prior to your selected start date if you live in Western Australia or rurally. We offer same day local pick ups up until 3pm each day.
Our orders are processed Monday - Friday (excluding public holidays) and will be dispatched 1-3 days prior to your requested date (depending on notice).
Tracking information will be sent to your email once your order has dispatched. If you have not received any tracking information, please check your junk mailbox before emailing us as it sometimes makes its way there.
|
Shipping |
Cost |
Details |
|
Local pick up & return |
$0.00 |
We provide free local pick-ups and returns from Warriewood, 2102. The address will be emailed to you within 24 hours of your selected pick up day. |
|
Express Shipping |
$19.95 Express Shipping |
All items require a $19.95 shipping fee to ensure your item gets to you within 1-2 days of shipping and gets back to us. We cover the remaining shipping costs. We provide a pre-paid label with your order to stick over the label on the front of the bag for easy returns to save you the cost! All Western Australia and Rural orders must be placed 7 business days prior to your event. |
LAST MINUTE ORDERS
If the item arrives too late for you to wear it to your event, and it is returned unworn, you will be provided with a refund or credit note per below:
- If your order was placed 3 or more full business days prior to your chosen delivery date, it will be a full refund.
- Otherwise it will be considered a "last-minute order" and you will have the option of a full credit note or a refund minus $30 to cover two-way express postage costs.
CONTACT
Please contact us at info@dressedbyes.com for any shipping enquiries.